Overview
At miniPLUS Store, customer satisfaction is our priority. However, please note that we do not offer returns or refunds. We only accept exchanges within 7 days of delivery, under specific conditions outlined below.
Exchange Policy
- To be eligible for an exchange, your item must be:
- Unused
- In the same condition that you received it
- In its original packaging and tags
- Exchange requests must be made within 7 days of receiving the product.
- Please email us at miniplusstore@gmail.com or visit our Contact Page to initiate an exchange request.
Non-Exchangeable Items
We do not accept exchanges for the following:
- Products returned in a used or damaged condition (not due to our error)
- Items without original packaging
- Requests made after 7 days from delivery
Shipping for Exchanges
- Shipping costs are non-refundable.
- Shipping charges for sending the item back for exchange must be borne by the customer, we will assign a logistics partner to collect the item directly from your doorstep.
- Once the original product is collected and verified, the newly selected product will be shipped to you free of shipping charges.
Need Help?
For questions related to exchanges, please contact us at miniplusstore@gmail.com.